Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Care instructions
How to care for your dried blooms to help them last the ages.
- Keep out of direct sunlight
- Keep away from moisture
- Dust your blooms on the low and cold setting on a hairdryer.
Gift wrapping and packaging
At Vintage Haze, I endeavour to be as eco friendly as possible. This means that I try to use good quality reused boxes and bubble wrap. I also use “Hero” packaging for shipment of smaller items and eco friendly sticky tape.
All Vintage Haze items are packed with love and care. If you require a card or special message I am more than happy to assist.